Last updated: July 2026
We currently ship exclusively within the United States. Orders are processed within 2–3 business days. Standard shipping takes 5–10 business days. Once your order ships, you will receive a confirmation email with tracking information.
Every order is carefully packaged in our signature Idrissé Parfums presentation box for a refined unboxing experience.
Due to the intimate nature of fragrance, we accept returns only for items that arrive damaged, defective, or if an incorrect item was received. Please inspect your order upon delivery and contact us within 48 hours if there is an issue.
If your order arrives damaged, defective, or incorrect, please photograph the packaging and product and contact us at orders@idrisse.com within 48 hours of delivery. We will review your claim and arrange a replacement or refund if approved.
We do not offer exchanges on opened fragrances. If you need assistance selecting the right fragrance before placing your order, please contact us at support@idrisse.com.
Approved refunds are processed within 5–7 business days to your original payment method. Shipping costs are non-refundable unless the return is due to our error or the product arrived damaged or defective.
For assistance, please contact the appropriate department: Customer Support: support@idrisse.com Orders & Returns: orders@idrisse.com General Inquiries: info@idrisse.com